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Student IT News

Winner of ECU Open Day - Mt Lawley - Sunday 2 August, 2009
Congratulations to Arpita PATEL of Osborne Park, who is the winner of the door prize competition which was run by IT Department during the ECU Open Day in Mt Lawley on Sunday 2 August 2009.

Winner of ECU Open Day - Joondalup - Jul 24, 2009
Congratulations to Jan Lombari of Canning Vale, who is the winner of the door prize competition run by the IT department during the ECU Open Day in Joondalup on Sunday 19 July 20.

IT Service Desk hours of coverage for Semester Two 2009
IT Services wishes to advise students and staff that the IT Service Desk will be operating the following hours during Semester Two, 2009 (Monday 27th July Ė Friday 20th November 2009)

ICT Service Desk - General Notice - Password Reset Process
ITSC has implemented a convenient method of resetting your own (expired) password without having to contact the IT Service Desk or the Student Call Centre...

ICT Service Desk - General Notice: Junk (SPAM) Email Filtering
ITSC is enhancing the way junk (SPAM) email is filtered in an effort to reduce the increasing occurrences within ECUís mail systems. The changes should see email confirmed as junk (SPAM) email being discarded prior to getting to inboxes. A pilot is being

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Getting Started

Campus Computing & Services

  • After-hours Access cards - Find out how to access the Elabs and other computing facilities after-hours
  • Elabs - Your starting point on campus for IT information, assistance, and support
  • LabInfo Online - Locate your nearest computing laboratory, and find out what software and services are available for you to use
  • Multimedia Resources - New University SmartCard, audio-visual equipment loans and technical support, book tuition, etc.
  • Printing Services - All the details you need to print your documents on campus, including how to Purchase More Credit and Request your free Print Credit online each semester.
  • Wireless Network - Get more information on connecting to and using the ECU Wireless network

Consolidated Home User Licence Software (CHUL)

  • CHUL Software - Find out how to obtain other software free for students to use at home.

Student Tools & Services

Remote Access

  • Virtual Private Network - Installation instructions for using the VPN to access additional systems and services from offsite

Teaching Laboratory Support

Getting Help

  • View the IT FAQ page - Check here to see if your question is one of the most Frequently Asked?
  • Elab Counter - On-campus staff are available to assist with your computing questions and problems
  • IT Service Desk - Help with your machine is only a phone call or email away