Using your ECU desktop phone and mobile phone
Requesting a new desktop telephone service
For new services please email firstname.lastname@example.org and provide the following details:
- Staff Number
- Location Room number Bulding number and Campus
- Faculty Cost Code
OneBox voicemail is a personalised answering service with voice instructions to guide you through the system features.
It can be accessed from any telephone, either on or off campus, and in the future your voice messages will be accessible from a PC either via Outlook or a compatible web browser.
For more information of the functions available and how to setup OneBox view our OneBox website.
Cancellations or Changes to existing Desktop Services
For cancellations and changes to existing services when moving or changing offices, please ensure you have first completed details in the ECUSIS Move Manager.
For more information email voice communications team: email@example.com
Requesting a new mobile service
For new mobile phone services, please review:
You also need to complete the following forms:
Reconcile your account
ECU mobile phone users can check call records and make payments using a system called Bilmax.
Portable Conference Phones
Please note that this service is only available on our analogue phone service, Ericsson desk phones are digital.
Multi participant Teleconference - Self Hosted
Up to eight parties may participate in a conference call.
- To initiate a conference call
Dial first number
- Once call has been answered, ask caller to please wait
Press Recall button (analogue handset)
- or -
Press “Access 2” button* (digital display handset)
- When you receive dial tone
Dial the next number you wish to include in the conference
You have now established a 3 way conference call.
If you wish to connect further participants, repeat steps 2 through 4.
- When dialled number has answered
Press 3 on dial pad
On digital handsets, you will have to alternate between “Access 1” and “Access 2” button. Select the button which is not lit at this step.
Telstra Operator Assisted Teleconference
To arrange a Party Line call Telstra on 1800 011 080
Council Chambers Teleconference instructions
Book Council Chambers (JO 01.447)
Teleconference phone number: +61 8 6304 2325
For more information about teleconferencing and room more information on any of our voice services please contact voice communications team:
Telephone: 6304 5222
Email: firstname.lastname@example.org – Online Mobile Phone Repayments